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SITOVIVO User Statistics - Features

FEATURES
Innovative Feature: USER IDENTIFICATION
With SV Online Assistance you will be able to identify users in real time; for example during a chat, a phone call or after they have received an email message.
However, you will always be able to identify users at a later time (even after the visitor has left the website): if, for example you receive an order with their personal data, or an email.

For each specific visitor you will be able to find out in real time:
Number of visits to the Website
Number of Chats
Average and total Chat / Navigation time
Minimum, Medium and Maximum Navigation Time
Most Frequently Visited Pages
Pages of Most Interest
Details of each single Visit
Chat

For each website you will be able to find out in real time:
Number of Registered Users
Total Number of Users
Registered Users / Total Users
Number of Users who have visited the Website less than X times
Number of Users who have visited the Website at least Y times
Average number of Website Visits per User

Reports:
Website Access Reports
Chat reports
(requires SV Online Assistance ; see: SV STANDARD - SV PROFESSIONAL - SV ENTERPRISE)
Most Frequently Visited Pages
Pages of Most Interest
Which URL Visitors originate from
Browsers Used

Frequency:
annual
monthly
daily
per specified period

TOTAL and AVERAGE number of:
visits
visitors
identified visitors (registered and recognised visitors)
new visitors
chats (if supported by SV Online Assistance)
pages visited

Data exported in Excel format:
generation of advanced reports with your logo
entry of data into complete analytic reports
entry of data onto external company DBs
FEATURES





Service available in Integrated Solutions:
SV STANDARD
SV PROFESSIONAL
SV ENTERPRISE

Additional recommended services:

SV Online Assistance

SV Email Marketing
SV Web Marketing Intelligence


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SitoVivo S.r.l. - Registered Office: Via N. Arcidiacono 49/A - Riposto (CT) - Turin Branch: Via Filadelfia 162 - 10137 Torino (TO)
Telephone (+39) 011 19705358 / Fax (+39) 011 19790308 / info@sitovivo.com / VAT No. 04041580871
REA number: 270322 - Chamber of Commerce of Catania - Paid-in Capital 10.000,00 Euro i.v.
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